Rights guidance
Action plan readyDelayed bathroom leak — next steps
Awaab's Law deadline approaching. Action plan ready.
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Delayed bathroom leak — your rights and next steps
The Renters' Rights Act 2026 gives you stronger protections than ever. Your leak has been open 11 days with no repair date, mould is worsening, and the landlord has statutory obligations under Awaab's Law to act. Here's what to do and what the law says.
This issue has been open for 11 days with no repair date confirmed. Under Awaab's Law, the landlord must investigate within 14 days and begin repairs within a further 7 days for hazards like damp and mould.
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Action plan
Next steps
Attach: Latest photos showing leak progression since first report
Attach: Copy of the agent acknowledgement dated 4 June
Attach: Written record of any health impacts or disrupted bathroom use
Attach: Link back to move-in mould evidence (DEF-003) to show pre-existing condition
Escalation path
If the landlord doesn't act
Reference the original report date (2 June), the agent acknowledgement (4 June), and the Awaab's Law investigation deadline. Request a repair date in writing.
Send by 16 June (14 days from first report)
If no repair is scheduled after your formal letter, report the damp and mould hazard to Manchester City Council. They have expanded enforcement powers under the Act.
If no response within 7 days of formal letter
Submit your full evidence pack — repair timeline, photos, agent communications, and Awaab's Law deadline breach — to the Ombudsman for binding resolution.
If issue remains unresolved after council contact
Your legal protections
Renters' Rights Act 2026
Your landlord must investigate reported damp, mould, or condensation hazards within 14 days, and start repairs within a further 7 days. If they miss these deadlines, you can escalate.
The bathroom leak was reported 11 days ago. The 14-day investigation deadline is approaching with no repair date set.
Private rentals must now meet the Decent Homes Standard for the first time. Persistent damp and mould can mean the property fails this standard.
Mould was present at move-in and has worsened after the leak. This pattern suggests the property may not meet the standard.
If you make a legitimate complaint about repairs and your landlord tries to evict you in response, the eviction can be blocked. Section 21 no-fault evictions have been abolished entirely.
You are protected from retaliation for reporting this leak. Your landlord cannot use eviction as a response to a valid repair complaint.
A new Private Rented Sector Ombudsman provides binding dispute resolution for tenant complaints. This is your escalation path if the landlord or agent fails to act.
If NorthNest Lettings does not respond to your formal follow-up, you can take the complaint to the Ombudsman with your full evidence trail.
Proof trail
Recent updates
NorthNest says a contractor will review the issue.
No repair date is confirmed, so the issue moves into a stalled state.
TenantMate recommends a dated follow-up and fresh evidence if the leak worsens.
Move-in: Mould present at move-in around the extractor.
Current: Mould still visible and slightly worse after the leak period.
Supports a history of unresolved moisture rather than tenant-caused neglect.